Privacy Policy

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Clients to Service
Website: https://clientstoservice.com
Effective Date: October 15, 2026
Phone: (310) 356-7699
Email: Customerservice@clientstoservice.com

Clients to Service ("we," "us," or "our") is committed to protecting the privacy, security, and confidentiality of our customers' personal information.

This Privacy Policy explains how we collect, use, store, share, and protect consumer information obtained through our website, contact forms, customer service operations, and SMS text messaging.

We use personal information only for legitimate business purposes, customer support, account communications, and services requested by our clients.

Clients to Service may collect the following information:

• Full name and contact information
• Email address
• Mobile telephone number
• Account and service-related information
• Customer service inquiries and correspondence
• SMS messaging history
• SMS registration information and opt-in consent records
• Information voluntarily submitted through our website or customer service representatives
• Website usage and technical information, where applicable

We collect only the information reasonably necessary to provide requested services, communicate with customers, and maintain appropriate business records.

We collect and use consumer data, including mobile phone numbers, SMS-related registration information, and opt-in consent records, to provide requested services, send service-related messages, and support customer communications.

Consumer information is used for the following purposes:

• Providing customer service and account assistance.
• Communicating account updates and service progress.
• Responding to customer questions and inquiries.
• Requesting necessary documentation or information.
• Providing follow-up assistance to existing clients.
• Maintaining customer communication and consent records.
• Supporting messaging services and related business operations.

All SMS communications are conducted manually by authorized customer service representatives.

We do not use automated SMS marketing campaigns, bulk promotional messaging, or unsolicited advertising messages.

We do not use consumer information for purposes unrelated to the services requested, except as otherwise described in this Privacy Policy or required by applicable law.

When you submit a message through our website, we collect and process the information you provide to respond to your inquiry and assist with your request.

Data Processed: Your name, email address, telephone number if provided, message content, and any additional information you voluntarily submit.

Purpose: Responding to inquiries, providing follow-up communication, resolving customer service matters, and handling related requests.

Storage Period: Messages are retained only for as long as reasonably necessary to process requests, maintain appropriate business records, and satisfy applicable legal retention obligations.

Contact Method: If you have questions about how your message is handled, you may contact us at Customerservice@clientstoservice.com or call (310) 356-7699.

Clients to Service uses SMS text messaging exclusively for direct, one-on-one communication between authorized customer service representatives and existing clients who have consented to receive text messages.

Our SMS communications may include:

• Account status updates
• Service progress notifications
• Responses to customer inquiries
• Requests for documents or additional information
• Customer service follow-ups
• General account assistance

Customers must provide consent before receiving SMS communications.

Consent to receive text messages is voluntary and is not a condition of purchasing any goods or services.

Message Frequency: Message frequency varies depending on customer needs, account activity, and ongoing conversations.

Message and Data Rates: Standard message and data rates may apply.

Messaging Practices: All text messages are manually sent by authorized customer service representatives. We do not conduct automated SMS marketing campaigns or unsolicited promotional messaging.

Clients to Service collects and uses mobile phone numbers, SMS registration information, opt-in consent records, and related messaging data solely to provide requested customer service, facilitate account communications, and support necessary messaging operations.

Mobile information, SMS registration data, opt-in consent, and phone numbers are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

We do not use SMS consent information for third-party advertising, lead generation, or unrelated marketing activities.

Mobile information is used only as necessary to provide requested communications and customer support.

SMS opt-in data and consent records are not shared with third parties or affiliates for their independent marketing purposes.

Clients to Service does not sell, rent, or share consumer personal information with external organizations for their independent marketing or promotional activities.

Consumer data will not be transferred to external organizations for their independent use.

We may use authorized service providers to perform essential business functions, including:

• SMS message delivery and telecommunications
• Website hosting and maintenance
• Customer service systems
• Secure data storage
• Administrative and technical support

These service providers may process limited consumer information only as reasonably necessary to perform services on our behalf.

Service providers are not authorized to use customer information for their own independent marketing purposes.

We may disclose information when required by applicable law, court order, or valid legal process.

SMS opt-in consent and related mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Clients to Service maintains reasonable administrative, technical, and physical safeguards designed to prevent unauthorized access, sharing, disclosure, alteration, misuse, or destruction of consumer information.

Our safeguards include:

• Restricting access to personal information to authorized personnel.
• Using appropriate technical and organizational security controls.
• Limiting access to information necessary for legitimate business operations.
• Protecting customer communication records and SMS consent information.
• Taking reasonable precautions against unauthorized disclosure or sharing.
• Limiting service provider access to information necessary to perform authorized services.

We take reasonable steps to ensure consumer information is handled securely and confidentially.

Although we implement protective measures, no electronic communication or data storage system can be guaranteed completely secure.

Customers may opt out of SMS communications at any time.

To stop receiving SMS messages, reply STOP to any text message received from Clients to Service.

After your opt-out request is processed, you will no longer receive SMS communications unless you provide new consent.

For assistance, reply HELP to any SMS message.

You may also contact our customer support team directly:

Phone: (310) 356-7699
Email: Customerservice@clientstoservice.com

Message frequency varies based on customer service needs. Message and data rates may apply.

Wireless carriers are not liable for delayed or undelivered messages.

Clients to Service retains consumer information only for as long as reasonably necessary to:

• Provide requested customer services.
• Maintain customer communication records.
• Respond to inquiries and resolve service-related issues.
• Maintain records of SMS consent and opt-out requests.
• Comply with applicable legal and regulatory obligations.

When information is no longer necessary, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it.

Depending on applicable law, customers may have the right to:

• Request access to personal information maintained about them.
• Request correction of inaccurate personal information.
• Request deletion of eligible personal information.
• Withdraw consent to receive SMS communications.
• Request information regarding how personal data is collected, used, and shared.
• Submit privacy-related questions or concerns.

To submit a privacy request, contact Customerservice@clientstoservice.com or call (310) 356-7699.

We will review and respond to requests in accordance with applicable law.

Our website and customer service offerings are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.

If we become aware that personal information has been collected improperly, we will take appropriate steps to address the matter.

Clients to Service may update this Privacy Policy periodically to reflect changes in our business operations, customer service practices, messaging procedures, or applicable legal requirements.

Updates will be published on our website with a revised effective date.

If you have questions regarding privacy, consumer data collection, SMS communications, information sharing, security practices, or your messaging preferences, please contact our customer service and privacy support team.

Company: Clients to Service

Website: https://clientstoservice.com

Office Phone: (310) 356-7699

Privacy and Customer Support Email: Customerservice@clientstoservice.com

Our team can assist with:

• Privacy-related questions and concerns.
• Requests to access, correct, or delete eligible personal information.
• SMS registration and consent inquiries.
• SMS opt-out requests.
• Questions about consumer information sharing and security.

Clients to Service is committed to protecting consumer information and maintaining transparent, consent-based customer communications.

We do not sell, rent, or share mobile phone numbers, SMS registration information, or opt-in consent records with third parties or affiliates for marketing or promotional purposes.

Consumer information is used only to provide requested services, support customer communications, and maintain legitimate business operations as described in this Privacy Policy.

Consumer data will not be transferred to external organizations for independent use.

We maintain reasonable administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, or sharing of customer information.

Customers may stop receiving SMS messages at any time by replying STOP and may request assistance by replying HELP.

For privacy questions, please contact:

Customerservice@clientstoservice.com
(310) 356-7699

Clients to Service — Committed to Customer Privacy, Confidentiality, and Secure Communications.